Faq
Ordering & Payment
How can I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide shipping details and payment information to complete your order.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for all orders.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect all payment transactions. We never store your full payment details on our servers.
Shipping & Delivery
What are your shipping options?
We offer standard (3-5 business days) and express shipping (1-2 business days) to most locations. Shipping options and costs will be displayed during checkout.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination.
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information. You can also check your order status by contacting [email protected].
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery for unused products in original packaging. Please contact our support team to initiate a return.
Do your products come with warranty?
Yes, most products come with manufacturer's warranty ranging from 1-2 years. Warranty details are included with each product.
What if my product arrives damaged?
Please contact us immediately at [email protected] with photos of the damaged item and packaging. We'll arrange for a replacement or refund.
Product Information
Are your products brand new?
Yes, all products sold on CircuitSouk are 100% brand new and come with full manufacturer warranty unless otherwise stated.
Do you offer technical support for products?
We provide basic setup assistance. For advanced technical support, please refer to the manufacturer's documentation or contact their support team.
Can I request a product that's not listed?
We're always expanding our inventory. Feel free to suggest products by emailing [email protected].
If you have additional questions not covered here, please contact our customer support team at [email protected] and we'll be happy to assist you.